Travel Tip: How to Cancel Your Domestic Flight Affected by the India-Pakistan Situation
If your domestic flight in India has been impacted by the current India-Pakistan tensions — especially if it’s to or from an airport under security precautions in India — here’s a critical tip: Don’t rely solely on the airline’s app or website for cancellations or changes.
Travel Tip for Anyone Affected by the India-Pakistan Situation
If you’ve booked a flight to an airport currently under precaution due to the ongoing India-Pakistan situation and can’t cancel through the app — contact the airline directly.
I had a similar issue with a… pic.twitter.com/JrjReAQCTt
— Mridula Dwivedi (@mridulablog) May 9, 2025
I experienced this first-hand with an Indigo flight from Delhi to Bikaner. The app or the website wouldn’t let me cancel, and I was stuck without clear options. In a moment of frustration, I posted about it on X (formerly Twitter). To my surprise, Indigo reached out via phone after I sent them my PNR through a direct message.
They offered a partial refund and flight vouchers. While it wasn’t ideal, it was a fair resolution given the circumstances — and far better than getting nothing at all.
Here’s What You Should Do
- Contact the airline directly — even if the app fails.
- Use social media (X, Facebook, Instagram) or their customer service number.
- Be ready with your PNR and booking details.
Why This Matters
In high-tension situations, airline systems may lag behind real-world events. Many travelers assume that if the app doesn’t offer an option, no help is available — but that’s not true. Direct communication often leads to better results.
Final Thoughts
This isn’t about blaming anyone — it’s about helping fellow travelers who may be stuck or anxious. If you’re in this situation, remember: you’re not alone, and help is available. Just take that extra step to reach out directly. Most airlines are ready to assist.
Stay safe, stay calm, and wait for safer times for non essential travel!